I had a client the other day who couldn’t remember whether they used their full name or their nickname for the document. We went in circles for a good ten minutes, and I finally suggested we could use ‘That Guy’ as an alternative – we both cracked up. Anyone else had a client forget the basics?
I once had a client who blanked on their date of birth during a signing — it turned into a comedy show. It can be pretty hilarious when you suggest nicknames, but I’ve found keeping a sticky note with key info really helps speed things up. Have you tried anything like that?
It’s wild how a simple name can turn into a riddle! I once had to remind a client of their own name by suggesting we go with ‘Boss’ — at least it had a nice ring to it! @juliannel, ever had a similar brain freeze?
, I can totally relate! I had a client the other day who couldn’t remember their own address — it felt like a scene from a comedy show. Suggesting nicknames might lighten things up, but I usually try to gently jog their memory with questions about their favorite names or childhood memories.