I’ve been thinking about how crucial our role is in fostering trust with clients. Recently, I noticed a few local offices are implementing follow-up calls after services, which seem to really enhance client relationships. Has anyone tried similar approaches to build that connection post-signing?
Follow-up calls definitely seem like a great way to deepen trust, kind of like checking on a plant after you’ve planted it — just to see if it’s still green. I’ve also added a quick email after signings to collect feedback; it’s a great way to show I care and to spot areas for improvement. Anyone else tried that approach?